See an email come in with the exact same question you answered 15 minutes ago? With reply templates, you no longer have to go find an answer, copy it, paste it and then format it because pasting messed everything up. Now you can save frequent responses as templates so when you need to send them out, just pick the reply you want to send, tap the enter key and...it’s sent! Get ready to slash your first response times and make your customers happier than ever before! Get started in Campaigns and create a new reply template. And yes, you can do that in any language.