Retailers can deliver a great customer service experience to site visitors through a contact center built into a retail website.
Designed for fast customer service, this allows buyers to instantly ask anything about products, deals or order availability. Inquiries go into a shared team inbox in Dossier, and multiple customer service agents get notified in real-time. Fast responses by agents leads to closing a sale online.
Watch this video to get a glimpse of this example.
See Embed Dossier in Sites and Apps for technical information on how to embed such a contact center in your e-commerce site.